Hi all,
I submitted 16 letter requests on 3/1/2020 to Ruger. The check cashed 3/13/2020, I didn't receive the letters yet. Their website states that they reduced non-essential personnel due to the virus. Does anyone know if that includes the records area (not account receivable of course)?
Ruger Letters
Re: Ruger Letters
I would give them another week in normal times! Considering what's going on you might have to wait another month. The good news is, they have always come through for me.
Re: Ruger Letters
Yes, I agree. By the end of April they should be operating with full staff again.
Re: Ruger Letters
Any letters yet, Marksman?
O
O
"My greatest fear is that, when I die, my wife will sell my guns for what I told her I paid for them." Anonymous Collector
Re: Ruger Letters
No, not yet. That part of the operation probably does not have priority over production.
With current COVID 19 spikes I would guess things are in the same place as they were last April.
I need more letters but prefer to wait until I get the response to my March request.
With current COVID 19 spikes I would guess things are in the same place as they were last April.
I need more letters but prefer to wait until I get the response to my March request.
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Re: Ruger Letters
I sent a letter request and check on May 12th. I received the letter last week around July 20th. I live in Connecticut and we have very few Covid cases compared to April.
Re: Ruger Letters
That's great news, sounds like they are back in operation.
Bill
Bill
Re: Ruger Letters
They have been all along, working remotely. There will be no info for items that require access to none computerized records like the older Ruger archives or shipping ledgers or the CT retail book.
They don't know yet when they will be able to go back to their offices.
They don't know yet when they will be able to go back to their offices.
Re: Ruger Letters
Oh crap, that is all that I have requested letters on.
Bill
Bill
Re: Ruger Letters
Same here, twelve of sixteen are waiting for non computerized data and I have more to request.