Ruger Catalog Numbers
Posted: Sat May 11, 2019 8:02 am
Well, on my quest to get catalog numbers for all the GP100 models I sent a message to the Contact Us on the Ruger site, sent a message to Mr. Killoy from the Ask the CEO on the site and called Ruger yesterday. Had a good conversation with a customer service rep, Tina McKenna (she is in Newport) and she was more than willing to try to help me with her limited resources. I explained who I was and the Ruger collecting groups I belonged to. We discussed why I wanted to do (build a chart that tells someone the catalog number of what they own or to help build a catalog number of a GP100 they would like to find). She does not have access to the catalog numbers per se, but she told me that if I send her the model numbers she could possibly find the catalog numbers, abet it would take her some time to do it. I gave her my contact info and she said she would pass it on and see if anyone could help me out.
Later that day a got an email from her (humorous to me and I think to others here also). Here it is:
Good afternoon Ronald,
I have spoken with the records department and our IT department – I am told the only way we would be able to give you that sort of information is if you had a specific serial #. I have been advised to refer you to: the book - RUGER AND HIS GUNS by RL WILSON and a gentleman by the name of Lee Sundermeier, Founding Member & Editor lesunder@metalink.net 419-265-6735 https://www.rugersociety.com/contact.html.
Tina McKenna
Customer Service
My reply:
Tina,
Thank you very much for your response. I am friends with Lee Sundermeier and I'm also a founding member of the Ruger Owners and Collectors Society so I'm in contact pretty regularly with the people in the Ruger collecting circles.
The RL Wilson book (I have a copy) is not really a current book about the more modern Rugers (like the GP100). That is why I wanted to see if Ruger could help me out with the catalog numbers.
If I may, I will send you another email with a list of the model numbers that I would like to get their catalog numbers. If you or someone else can help me with this I would be very grateful. There is no rush, I realize it will take time and I don't want you to do anything that would take you away from your outstanding service to other Ruger customers who probably need more help with their Rugers than I do on this project.
Again, I really do appreciate all that you have done for me.
Ron Lutz
She really did seem that she would be willing to help me out but I'll probably wait a bit to see what becomes of the other messages I sent. The folks on here and and the forum have been a great help also, sending me info on what they own and the catalog numbers from the boxes. My last count currently shows 31 different GP100 models and I know there are models that were limited/deleted that won't show up without knowledge from within Ruger. I guess that the hunt is the fun.
Later that day a got an email from her (humorous to me and I think to others here also). Here it is:
Good afternoon Ronald,
I have spoken with the records department and our IT department – I am told the only way we would be able to give you that sort of information is if you had a specific serial #. I have been advised to refer you to: the book - RUGER AND HIS GUNS by RL WILSON and a gentleman by the name of Lee Sundermeier, Founding Member & Editor lesunder@metalink.net 419-265-6735 https://www.rugersociety.com/contact.html.
Tina McKenna
Customer Service
My reply:
Tina,
Thank you very much for your response. I am friends with Lee Sundermeier and I'm also a founding member of the Ruger Owners and Collectors Society so I'm in contact pretty regularly with the people in the Ruger collecting circles.
The RL Wilson book (I have a copy) is not really a current book about the more modern Rugers (like the GP100). That is why I wanted to see if Ruger could help me out with the catalog numbers.
If I may, I will send you another email with a list of the model numbers that I would like to get their catalog numbers. If you or someone else can help me with this I would be very grateful. There is no rush, I realize it will take time and I don't want you to do anything that would take you away from your outstanding service to other Ruger customers who probably need more help with their Rugers than I do on this project.
Again, I really do appreciate all that you have done for me.
Ron Lutz
She really did seem that she would be willing to help me out but I'll probably wait a bit to see what becomes of the other messages I sent. The folks on here and and the forum have been a great help also, sending me info on what they own and the catalog numbers from the boxes. My last count currently shows 31 different GP100 models and I know there are models that were limited/deleted that won't show up without knowledge from within Ruger. I guess that the hunt is the fun.